You may submit an offer to buy Products included in a Product Listing through the Services. Shipping. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. Taxes. You cannot accept further offers on Products sold through the "Purchase" option. We all tend to get so caught up in our everyday lives that, over time, we end up wasting decent sums of money. In the event you are accessing the Services via an application on a device provided by Apple, Inc. ("Apple") or an application obtained through the Apple App Store (in either case, an "Application"), the following shall apply: (a) you acknowledge that these Terms are between you and Grailed only, and not with Apple, and that Apple is not responsible for the Application or its content; (b) you will only use the Application in connection with an Apple device that you own or control; (c) you acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (d) in the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; (e) upon notification, Apple's sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application; and (f) you agree that Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these terms, Apple will have the right to enforce these Terms against you as the third party beneficiary hereof. Include your order number and the reason for requesting a refund. Are you looking to sell your designer shoes, but not sure where to start? These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. and our About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . To do so, please contact Grailed support through the help center. I won't receive any Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Use of the word "including" will be interpreted to mean "including without limitation." Sellers will initiate shipment of the applicable Products to the address of the Buyer (or their indicated recipient) within seven (7) calendar days after Buyer initiates funds transfer for a winning offer. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. Every consumer should be protected from mistreatment such as unfair billing practices. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. . You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. Posted by u/[deleted] 1 year ago. Reply [deleted] Shouldnt need anymore info than that. Click the item you want to dispute and click Continue. ANY DISPUTE MUST BE FILED WITHIN ONE YEAR AFTER THE RELEVANT CLAIM AROSE; OTHERWISE, THE DISPUTE IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND GRAILED WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM. No Representative Actions. Buyers can buy Products from you immediately at the listed price. Inherent Risk. The second is to read the sellers reviews. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Modifications to Arbitration and Class Action Waiver. by | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller. However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. When you are filing a PayPal claim, you will need to have some documentation to back up your case. grailed buyer wants refund. The Services are accessible to certain international Sellers and Buyers. Sit back and relax while we do the work. Finally, you can contact the seller directly and ask any questions you may have. We will notify you if a potential Buyer makes an offer on your Product Listings. Product Listing Disclaimers. If Seller does not ship the Product within the provided timeline, the order will be automatically canceled, and the Buyer refunded. Click the item you want to dispute and click Continue. The consent submitted will only be used for data processing originating from this website. Value 23. Grailed is the largest marketplace for exclusively men's fashion. We offer Purchase Protection for buyers and sellers The Grailed marketplace is safe thanks to our team of world-class curators and community self-policing. You agree to pay all fees, costs and expenses associated with defending such Claims (including attorneys' fees). If the seller doesnt resolve your problem, you can escalate the dispute to a claim. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The buyer received it and started a PayPal case. All Disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. When I told him to relist, he said he wants the money now and wants to refund asap. We want these terms to be easy to understand, so we added some simple summaries throughout. When a Seller accepts an offer for the purchase of a Product, the Buyer is obligated to pay for that Product. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you counter or decline an offer, we will notify the Buyer. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. Privacy Policy. Review your information to make sure you entered the correct refund amount and click Issue Refund. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. You understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. Any prices of Products included in any Product Listing are set by the applicable Seller that provides the Product and are subject to change. Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. Include your order number and the reason for your request. Here's how to refund a payment: Go to your Activity. https://www.grailed.com/listings/36988517-fucking-awesome-x-streetwear-fa-embroidery-beanie-black-new. Currently, Grailed Payments offers must be completed via checkout once the offer is accepted. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. Please see 17 U.S.C. and our Grailed may (but is not obligated to) provide access to certain features and tools to international Sellers and Buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. You must comply with the applicable data protection laws with respect to your use of Buyer data. Click File a Claim and click Continue. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. 11. eBay. All offers through PayPal are binding, which means a buyer is obligated to purchase an item if their offer is accepted. These are usually items like designer clothes, shoes, or accessories. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or. Sales and coupons may not be used for fee avoidance. Effective Date of Terms of Service: August 23, 2022, Buying, selling, or just browsing is how you agree to be bound by these terms. For full details, read our eBay Money Back Guarantee policy. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. 4. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button. Click Continue. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20. Information identifying current providers of such protections should be available here (last checked on August 16, 2022). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and let us help you save your precious time, money, and effort. If a buyer is not satisfied with their purchase, they can contact Grailed within 48 hours of receiving the item and request a refund. Unless otherwise agreed between the parties within fourteen (14) days of Notice of the Dispute, the mediator will be nominated by CEDR. These promotional or discount codes may be sent via email to our registered users, presented through our Services or circulated at events and through other means and are subject to applicable promotional or discount terms. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. Offer and Acceptance. We will investigate and work with you and the seller to resolve the issue. And, of course, you want to peruse a great selection If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. We want our sellers to build their own customer service experience, so we let you be the first point of contact with dissatisfied buyers and choose to issue refunds. Any agreement for and/or purchase of a Product is made solely between Buyer and Seller. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED MAKES NO WARRANTY THAT (A) YOU WILL BE ABLE TO SELL OR PURCHASE ANY PRODUCTS THROUGH THE SERVICES OR THAT THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. Requesting compensation for poor service feels equally tiring. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. DoNotPay Helps eBay Buyers Get a Refund in No Time DoNotPay is the most efficient way to get a refund, regardless of the carrier company. All off-site activity is strictly at your own risk. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? Click Resolve a problem in our Resolution Center at the bottom of the page. What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. Main Menu What is a Binding Offer? If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. To start a PayPal claim, you will need to log into your PayPal account and go to the Resolution Center. Returns 19. If you live in California or countries outside of the U.S., different terms may apply to you. You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. There are a few things you can do to find trusted sellers on Grailed. users). Hello, i sold vintage tee for some $$$, but buyer changed his mind and wants me to do a refund for him. We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. If Grailed failed to honor your rights as a consumer, you should consider a lawsuit against the company in small claims court. If an item doesn't fit the buyer, you are not obligated to accept a return, and if they open a claim PayPal likely will see that without sound reasoning it is buyer's remorse. This can be difficult to spot, but there are some things to look out for. For more information, please see our Don't post porn, spam, offensive stuff, or unlawful stuff. You and Grailed agree that the state or federal courts of the State of New York and the U.S. sitting in New York, New York have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. What if the return policy is expensive or just a hassle? Ill be returning the item go ahead but you wont get a refund lmao. BrookLinen. Cookie Notice If you are unsure about an item, you can always message the seller and ask for more photos or information. All that matters is that you have a US-based address. To request a refund, please contact Grailed support. Click Resolve a problem in our Resolution Center at the bottom of the page. When you're dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. Payment Disclaimers. In the event someone open's a claim, please let us know so we can investigate further by shooting an email to help@grailed.com MantraJin 2 yr. ago If you paid for something with PayPal and it didnt arrive, is different than expected, or you feel the seller ripped you off, you can start a dispute in the Resolution Center to get your money back. E.U. As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. For payments completed through means other than a Seller PayPal account, Grailed will refund the Buyer and then the Seller must reimburse Grailed. If you do not agree to the modified terms, you may send Grailed a written notification (including email) or cancel your account within those thirty (30) days. Arbitration proceedings will be held in New York, New York unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. If you dont receive your refund, and youre eligible for a refund under the sellers return policy, you may be able to file a claim. I have personally come across a few listings for items that were clearly fake. When I told him to relist, he said he wants the money now and wants to refund asap. Privacy Policy. If the above-described process looks way too complicated, we agree with you. Grailed is the place to go if you're looking to rid your closet of trendier pieces. Users. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Include your order number and the reason for requesting a refund. Discounted prices are public and will be displayed to all Buyers. Yes, there is seller protection on Grailed. Grailed is the largest peer-to-peer online marketplace for buying and selling menswear. ! Process and Remedy. Please respect our trademarks and brands. We do however collect taxes that we are required by law to collect. or another jurisdiction that does not allow automatically binding transactions. Next, you will see all of your recent transactions. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. Shipping 20. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. Seller Protection. If he has no proof of inauthenticity outside of it feels different then he has no right to a refund. I told them i will ship it out anyway because this is a BINDING offer that they made and i do not want any negative feedback or anything, and because i am contractually obligated to ship it out. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. Call Us Today! Press question mark to learn the rest of the keyboard shortcuts. Please note that parental control protections (such as computer hardware, software, or filtering services) may be commercially available to assist you in limiting access to material that is harmful to minors. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. You and Grailed agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). Sometimes items get sold before that can be reflected on our platform. The first is to check the sellers feedback score. Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". Scroll down on the transaction details page to view the following: 4. As far as I'm concerned, none of the reasons he has named above hold true as he should have known what to expect when he made the purchase. Create an account to follow your favorite communities and start taking part in conversations. Overview. Once funds transmission is initiated, you enter into a legally binding contract with the applicable Buyer to ship the Product. If we make any changes to this Section 20 after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Grailed prior to the date the changes became effective. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its primary segmentation of popularity is more with men, streetwear labels, and amongst edgier designers such as Rick Owens. Individual User Indemnity. 15. Service 24. If you received the payment via PayPal, you can also refund your buyer through PayPal directly, by following the steps below. The more documentation you have, the better your chances of winning your PayPal claim. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. You hereby acknowledge and agree that the total charge for any purchase in the amount of an accepted offer or counteroffer in connection with an applicable Product Listing may include shipping fees and state and local sales tax, the amount of which varies (e.g., due to factors including the type of item purchased and the shipping destination).
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