Your prospect made a commitment to do something and hasn't done it, or has gone dark. Now, take a look at these follow-up email examples to see how this alternative works: Dear Christina,Do you have any updates on the matter at hand? I am sure it will make your work easy. ", "Hi, here is a demo video on our products/services. It also sounds counterintuitive. Your contact might appreciate a reminder that theres still an open email chain needing attention. for your reference. This link will open in a new window. 1. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. I read your blog post about email funnel strategies yesterday. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. Whether it's in your sales email subject line or the email body, "Just checking in" as a follow-up email strategy is overused. Martin holds a Masters degree in Finance and International Business. i just wanna. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Instead, take a moment to think about what exactly you want from your contact and what they might want from you. Imagine you are a business owner. Read more about Martin here. Few examples are: Also Read: COB vs EOD? How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. 2. Surely that shouldnt be that hard of a thing to do. Send them a blog post from your company. Not quite in-office, not yet a remote-first company? Entertaining and motivating original stories to help move your visions forward. Its been busy. Invite the prospect to an upcoming webinar or educational event your company is hosting. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Finally, these follow-up email examples should help you to make sense of it: Dear Jack,Anything I can help with on the topic that you requested? After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it. Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. Now you can make it easier for your clients to respond to you., "We're looking for more feedback on this layout we tried on our website. Walkins. checking to see. Usage of any form or other service on our website is Having more resources usually means growth, and growth means addressing priorities that weren't previously top-of-mind. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? Originally published Jul 06, 2022, updated Oct 19, 2022. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Here are a few unique ways to follow up without making your contact tune out. I re-shared it and wanted to convey my interest in person. They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. Or, another variation is the Baseball Opening, which is Im calling to just touch base. Hows Friday at 3?). Answer a question on an online forum. I just wanted to share my condolences and check in on you. Furthermore, he has teaching experience from Aarhus University. They may still have big gaps in their understanding of your product or have doubts about its ability to deliver the results they need. Sometimes the best way to say just checking in is to just come out and say it. Despite repeated follow-up emails, some prospects never care to respond. The heres more information email Prospects sometimes require a bit more information before making a buying decision. I just want to follow up is synonymous with I just wanted to follow up. You can use either phrase to mix up your writing. I was making plans to attend the Great Big Event the weekend of July 7th and it occurred to me you might be interested in going. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. I loved seeing the photos you posted on social media! Dont leave them guessing and dont shift the responsibility onto them to propose the next steps. Lastly, well show you how to use I just wanted to follow up in your emails. Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. Ive attached some additional information that I think youll find helpful. Writing, grammar, and communication tips for your inbox. ", "I've been meaning to ask, how did the conference go? I found your contact while searching for experts and would like to ask you for a quote on the matter if youre willing.. Have you had a moment to jot those ideas down? I wanted to make sure things were still in progress. Send a how-to guide. It also gives them space to talk about good things as well as bad. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. If you pray for your friends well-being, you might let them know theyre in your thoughts and prayers. A message like this one doesnt put any stress on the recipient to respond to the condolences in any timely way. Remember to be subtle though. If youre wishing all the best for a grieving friend or family member, you can let them know youre sending them good energy. For more examples like this, check out these alternatives to touch base emails. They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. Webbe checking. Ask how they're planning to respond to new legislation. form. ", "Hi, you might be wondering why us [company name] over others. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Did this thread get buried? From hair trends to relationship advice, our daily newsletter has everything you need to sound like a person whos on TikTok, even if you arent. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Reference a relevant blog post. It might be useful to you. Let them know. Also, notice how in the example above theres no compelling reason for Anna to respond to Toms message. Reference a relevant blog post. So, I wanted to follow up is a good choice in a business setting. The road may be clearer for you to make a sale. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. I expected it on my desk last night but have yet to receive anything from you.Thank you,Missy Winter, Dear All,Where are we with the team cohesion exercises? You have leads to nurture, deals to close, and projects to push through. Have a look. If they told you to reach back out in X days/weeks/months, If they didn't show up to a scheduled call, If they told you they needed a few days to make an internal evaluation, then went dark, If they committed to signing a contract and didn't, If they started a product trial but you haven't heard back on their progress. If you dont, think of one. Here are some examples of how to send a follow-up email: Dear Hansen,I just wanted to follow up on my previous email. For information about opting out, click here. Drop the checking in wind-up and ask for an update politely and directly. Cake values integrity and transparency. Free and premium plans, Sales CRM software. This link will open in a new window. go check. It also shows that you actually care about how they are, and youre interested in their well-being. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Prospects will often ask for more time before they can make a decision or continue discussions with you. By putting a greater emphasis on how you can help prospects achieve their goals, you can reframe how they think about their buying decision. We're committed to your privacy. For example, RingCentrals integration with Gong.ios AI analytics engine can be used to analyze all your sales teams conversations with clients and then unearth new insights into what patterns and speech behaviors correlate with successful calls: Similarly, the seamless integrations with most of the popular CRM platforms can level-up your communication capabilities with features like click-to-dial, note logging, and call schedulingall easily available from within the CRM itself. Suppose its been over a week since you had a call or face-to-face meeting with a prospect and they still havent got back to you with a buying decision. High-level changes can indicate a change in strategy. I havent heard from you for a little while, so I thought Id check to see if youre doing okay.Kind regards,Mr. If they do not, they can let us know in a follow-up email (and explain whats taking so long). Have a look. But since you probably wont manage to address everything, a follow-up email with more information can be a great opportunity to nudge your prospect over the line. We cannot give you customized advice on your situation or needs, which would require the service I could set you up with a free trial account. Differences & When to Use Them, "I know it must have been a busy week for you and we didn't hear back from you. Then provide a suggestion for how to get there. But one email stands out among all the other ones in your inbox because it felt personal. If you dont, think of one. If you suspect your contact has just forgotten about a project, offer some context in your message to jog their memory. Then ask straightforwardly how the project is coming along. I need to know whats going on before taking the next steps.Thank you,Sam Retch, Dear Mr. Sir,Do you have any updates on this problem? I would like to know how youre getting on with it and whether you need help.Kind regards,Susanna. 5. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. Would you like another meeting that works around your time? Example: I wanted to personally congratulate you and your organization on reaching X milestone!. (No matter what context its used in, itll always kind of sound like your boss is chasing down a report 20 minutes before the deadline.) Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? I like your viewpoint and share the same with the rest of my clients. Hows Tuesday morning?. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. How does next Wednesday work for you?. At that time you werent ready to make any decisions [because of X reason, if provided], and you asked for me to come back to you after [Y weeks/months]. OConnor, Dear Jerry,I just wanted to follow up in case you missed my last email. We prefer a more straightforward approach. Has there been any progress on works well if you want to follow up and ask for direct work updates. (Correct Version)6 Steps To Politely Remind Someone To Reply To Your Email. I wondered if [software] is still on your radar. If they've posted on a forum, answer one of their questions and follow up with more resources. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. Im so sorry for your loss. You can also keep things fresh by mixing up the mediumemail is not always the best option. Do you mind if I go ahead and close your case? You offered to put together a list of project ideas for further brainstorming. Im so sorry to hear about ___. If we havent been updated for a while, its a good idea to send an email containing this phrase to let somebody know that you expected a reply from them a while ago on your previous email. Usually, we only send it to ask if anything is wrong. 2023 RingCentral, Inc. All rights reserved. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. ". This lets the person know youre thinking of them and that you understand theyre having a hard time. How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Free and premium plans, Operations software. Our expert guidance can make your life a little easier during this time. The person might be waiting for someone to genuinely ask how theyre doing so that they can do a little venting. How do you know if youre ready to retire email (and try something different)? In fact, these are probably the three best non-email alternatives to staying connected with your contacts: And if you can think of scenarios where any of these alternatives wouldve come in handy, then you should probably have a communication tool that gives you all three options. Updates On Product/Services. Let me know if we can discuss this elaborately? Id be happy to talk you through them and answer any questions you have on a call. Example: Hey, [prospect name]. LinkedIn. But what does it really mean? In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more. If you could send the update by 5 p.m. today thatd be great. I wanted to see how everything is going. While we do not use where are we with to tell people off, the implication is that we expected an update sooner. To do so, you should definitely try these phrases. 7. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. Other times theyre waiting for the go-ahead from another project partner. Id love to hear how things are going with the Great Big Infographic design brief. Hybrid work might be in your future. 17. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. They might respond or not, but youve let them know theyre in your thoughts. Warren. Meetings are more professional, and its easier to get all your points across without anything being lost in a digital email format. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. How do I not say just checking in? Describe a potential opportunity. If youre waiting on someones reply by email, you might be familiar with using the phrase I just wanted to follow up. However, there are better alternatives out there. On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. We are not attorneys and are not providing you with legal Nothing induces a world-weary sigh from working professionals like a just checking in email. In your research, have you identified a potential opportunity for their company? Wed like to schedule a meeting to offer you assistance in working through the matter.. Let me know if you want me to extend your trial", "You are now eligible for our exclusive VIP Program. But what does it really mean? This lets the person know youre thinking of them and that you understand theyre having a hard time. Provide them with a short piece of actionable advice. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'dad1fbc0-d801-4918-90c6-a163306bde24', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Heres a tip: Want to make sure your writing shines? Sometimes people are just too busy to get back to you. He has six years of experience in professional communication with clients, executives, and colleagues. Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. Bring their attention to something their competitor is doing well and ask how they plan to address it. Save time, find new ways to reach out to prospects, and send emails that actually convert. Respond to something the prospect said on social media, then follow up with more resources. Congratulate a potential decision-maker on a promotion. I need an answer, already! Im keen to hear about your progress.Thank you for your time,Sarah, To Mr. Dinners,Can we schedule a follow-up whenever youre next free? One of the most helpful times to check in on someone is after they experience a loss or tragedy. Example: Hi [prospect name]. How do I not say just checking in? And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. Free and premium plans, Customer service software. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. One important tool you can use to connect is social media. Id love to discuss your progress so far.Thank you,Mrs. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. I notice you have not kept me updated over the last week.I hope all is well,Mr. ", "Hi, I came across [competitors name] performance increase, using [tool/services]. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. I wanted to remind you about the trial period that ends by the weekend. Dont apologize for doing your job, apologize when it is merited. Its a lot harder to respond to this one with a plain Fine, because its a more complex question. Ive attached a few case studies that I think youll find interesting. I wondered if [software] is still on your radar. This link will open in a new window. It is related to your field of business. Our goal is to create English lessons that are easy to understand for everyone. Id love to meet for coffee this week to talk about potentially working together. Check how things are going as their contract with a competitor is winding down. Tip: If you're "just checking in" on a family member or friend because they recently lost someone, our post-loss checklist might be worth sharing. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Furthermore, this subject line doesn't mention the value you can create directly. (More on this later.). If someone is stuck on a project, it might be useful to offer them support. (Helpful Examples), Follow Up On or Follow Up With? RingCentrals integrations with other tools also open up new powerful ways of working more efficiently as a team. Example: Your business has more room to grow if you explore X opportunities. ", "We're excited to share the new and improved website. ", "Hi, looks like we missed catching-up yesterday. Gauge their interest in achieving a goal you might have spoken about previously. Send along an article that reminded you of them. If youre concerned that a task may have fallen through the cracks, start with a little context. Example: Im currently writing an article about X industry and the projection of Y in the next year. Hope you are not too busy tomorrow at 11.am. i just wanted to make sure. Example: I recently had a chance to speak with [mutual contact] and they shared some positive observations on X prospect over the past quarter.. Here are some different ways you can say, Just checking in on you, to someone whos experienced a loss or tragedy. Loss is hard. Ill be happy to help you if youve managed to come across any issues.Thank you,Simone Woodbridgeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-leader-4','ezslot_17',115,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-leader-4-0'); Dear Mr. Dean,How are things coming? I know youre having a hard time, and Im here if you want to talk. i just called. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to
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