I filed a complaint on 4/11/22 against HomeRite. Could you enlighten me? Their lead installer has always been experienced, skilled, and professional, and the project has gone well throughout. I had a drafty kitchen casement window with wood rot. Report Well be doing the project later on and this company will be strongly considered. Estimated amount consumers saved since 1997: $15,590,010,907. The best customer service experience Ive had in a long time. Peter Devellis is an idiot. We had two picture windows and 8 standard replacement windows installed in October 2016. I purchased windows from Rite Windows and took advantage of their "Interest Free" financing offer. KOHLER LuxStone Bath & Shower Consultation. 4.0 Job Security & Advancement. We have a spotless A+ rating with the Better Business Bureau. But websites like this one use no filter to gauge the accuracy, truth, or the motivation of the anonymous reviewer. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. Good quality windows. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Change. The installers were courteous and professional. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. The apology should have come from him! installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. Log In. So initially it simply received a bandaid for $500 of a spray and tape. Rite Window provides window, door, roof, shower, and bath system installation services. I am a happy customer of Rite Window. Overall we are pleased but we are wary that future customer service issues may not be handled well. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. Rite Window will not even provide me a quote. I had Rite Window install replacement windows (20 total) earlier this month. This equates to a 4.34 out of 5 star rating on average. Excellent from start to finish. Thank you. They are beautiful and so easy to use/clean. They professionals. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. I am not sure if you will get this but if you do I would love a reply. From start to finish, this was by far, the smoothest home improvement job ever experienced. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. on They came back days after the project was completed with a new motion sensor light and installed it. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . 05:32 PM. What an outstanding company, easy to work with, very professional and courteous. There may be more reports for "Rite Windows", For more results perform a general search for "Rite Windows", Showing 1-9 of 9 Found Reports They were very professional, communicative, paid great attention to detail, and left the work site clean. Nice job! Guildmembers can selectively publish these comments here on their profile page. Access the headquarters listing for Rite Window. We perform this screening when a business applies to join our network and, if the business is accepted, Good salesman. They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. The price was good for the door and the company has good customer service. Replacement windows are a bit of a misnomer though. Thanks to this information, I will purchase from Rite Window. We consider the ultimate barometer of our job performance to be Angie's List. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. They have a track record of not honoring their commitments. The wrap job on the frames looks amazing and the clean up was perfect. Truly a Team. All of their staff, from the sales Rep to the installers to customer service Reps are attentive, honest, and efficient. Complaint Type: Problems with Product/Service Status: Answered ***** *. Service came to repair, (1 hour late for the appt) but could not easily repair without having the window adjusted. This will surely increase the credibility of your complaint. profiles as they are self-reported by the Service Professional. They replaced lots of rotted wood. 4.2 Management. I would definitely hire again, we are happy with the job. The installers were very respectful of our property as well as being very courteous. Not to mention that the installation and cleanup was perfect. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. We publish all of the reviews we receive: positive and negative alike. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. Not only that, when looking for a window company to get this project started I received 3 other quotes, and Rite Window blew everyone away with their price. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. File your review. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. or. Ratings by category. I qualified for the replacement of 6 Windows through OCLTRG except I have 8 windows and a broken storm door that needed to be replaced. We at NEWPRO suggest you have a professional examine your doors. offers a fully transferable lifetime warranty on its window products. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. For more results perform a general search for "Rite Windows". Friendly techs very knowledgeable about task. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. He came and helped me adjust the traverse rod to recenter the curtain. This business is in an industry that may require professional licensing, bonding or registration. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. I would recommend these windows to anyone. Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. Marketing department (Former Employee) - Woburn, MA - February 23, 2021. Thank you for your consideration. I would hope the management addresses that issue. Replaced a bow window and a patio slider. I would highly recommend your services. From beginning to end wonderful Continue reading . I suppose it saves money, but looks unfinished and cheap. If a worker wants to smoke in/by the truck In the drive we have no problem with that. During the transition a customer of the previous business filed a complaint with the Consumer Affairs Office because I had installed a front door that didn't meet their specifications. Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Several weeks later the damaged window frame was replaced. How those businesses take care of those complaints is what separates good businesses from the rest. review or verify the information representations set forth in those Areas of Coverage: Rite Window services are available across the greater Boston metro area. I was very happy with installation team. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Once a business is rated, we require it to maintain an overall average of two stars or greater. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. That's why we tell you the price up-front. I was very happy with the salesperson and the installers. From the Representative to the installers, there was a feeling of that they really cared about our needs. Consumers want to see how a business took care of business. Dealing with this company was a pleasure from start to finish. BBB Business Profiles may not be reproduced for sales or promotional purposes. I called with some questions about installing new windows and they were very helpful. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. I am just looking for a better understanding. Search. We provide seasonal services as well as repairs and cleanings. Respectful and Courteous Continue reading . We love being able to have a cross breeze in our living room again. I would definitely recommend them to anyone just confirm with them that they clean up and reinstall blinds that they remove. The windows are great, huge improvement on what we had before and long overdue. If you have concerns that a pro in our network doesn't meet these standards, please. What are some of the best wine rack systems for a wine cellar? We highly recommended Rite Window! This is Peter DeVellis. Type: Company - Private. Instillation was done smoothly and clean-up was impeccable ! I reimbursed their payment and the customer assured me they were satisfied with the resolution. Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. They still take care of their customers after these 4 years. Cool Springs Valley Shopping Center, 1945 Mallory Lane, Suite 130, Franklin, TN 37067. Discover why thousands of homeowners throughout eastern Massachusetts and southern New Hampshire have relied on Rite Window for their window replacement, door replacement, roof replacement, showers and baths. The center of the window had moved. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! I must give credit to you though for contacting me and coming back out to address the problems again. Rite Window installations are completed by licensed professionals. You will be happy you did! Thanks again. Helpfulness Rating Date. The installers (Joe & Dan) were friendly, and very professional. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. They filled it with caulking, and we are now trying to fix it, but it is a bigger job than first anticipated. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. This is the best way to manage and repair your business reputation. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. Rite Aid at 2176 Hillsboro Rd Ste 124, Franklin, TN 37069. Excellent windows, great installer. Advertisers above have met our All rights Reserved. The process was quick and easy and the windows came in earlier than promised. The whole process was easy and priced well. Rite Window Has been in the market Since 2000, this establishes that they are a trusted brand for years. My new windows have now been installed. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. Outstanding service, price, and installation. We have signed the purchase and sale and have a closing date. Dave and Carl did a wonderful job. From START to FINISH Great Service all around! Continue reading . These are the best for the price. Rite Window is best known for providing excellent customer service and reasonable prices. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! No drafts this winter. I feel we got a quality product relative to the overpriced competition. Beautiful window, no mess was left behind. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! On the day of service they were on time, efficient and after the install you would have never known they were here, (other than for my clean new windows! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. To keep all of the windows in my home uniform I paid for the additional 2 windows and storm door. Please feel free to add your personal Rite Window review in the comments section below to help others who are considering this window company for their home improvement project. Will use rite window again in the future for sure. Rite Window Reviews: Rite Window is a leading home improvement company servicing the greater Boston metropolitan area. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. SEAL RITE WINDOWS JAY OF ALL TRADES Seal-Rite Windows & More WHAT A RIP OFF THEY SCAMMED ME OUT OF $8000.00 BEWARE KANSAS CITY THIS IS THE WORST COMPANY IN KANSAS CITY ! The installation took just a day and the clean up was meticulous. But overall happy with the outcome. Would definitely recommend them to others. Many consumers have been harmed. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. Rite Window is best known for providing excellent customer service and reasonable prices. They offered to throw out our old blinds which we agreed to in a second. I love the quality of the product and consider my overall transaction to represent a good value and a fair price. Please note that HomeAdvisor does not confirm local licensing. The customer service, sales and installation was top notch. PLEASE TAKE A LOOK AT POSTED PICTURES. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. We are so happy with the look of our window. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. They were both friendly and very professional. Their insurance Company asked me to sign off on paper work for $25.00. Your email address will not be published. Phone calls were promptly returned. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. *The comprehensiveness of the NCD varies by state. 4.6 Work-Life Balance. Submit a complaint and get your issue resolved. Required fields are marked *. The windows look great, and I wouldnt hesitate to use them again. Share. Great job!!! We pride ourselves on the quality work we provide, while delivering great customer service! Thank you Ted. They gave straightforward answers without trying to sell me something. Well . Yes, BUILT-RITE WINDOW CORP offers free project estimates. We're sure you'll have success with another window provider, and congratulations on your new home! Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. The project was completed within the time frame we were told. Rite WIndow great service, installation and professional staff. Warranty Terms: Rite Window offers a fully transferable lifetime warranty on its window products. Rite Window rocks!! I called and was told nothing they can do. I just don't get it from a business perspective but maybe I am missing something. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Just beware as they as a company lost 300k in 2012. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. It is not your usual segment where a PSA can fall through between a private home seller and buyer. I felt so happy through out the whole experience. All honest feedback is posted - good or bad. The salesman (Wayne) was easy going, no pressure, and answered all my questions. The best part is that all of our windows were replaced in one day. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. I have no idea what that kid rolled out on my roof ? All our questions were answered and we set up a time for someone to come out and show us the windows. Create new account . Job Title. We had a very informative salesperson! Wondering if a report is missing? Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Respectfully Leslie Greeley Brewster Ma. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Cleanup was minimal. They are a great value and is very comforting to know that customer service is behind us years after our purchase. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. We had a great experience. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. RiteWindow is the only company Ill ever use again to replace windows. It is so bad, we cannot paint the wall and new trim until we finish scraping down the rough caulking that was applied and sand. We heard an ad on the radio and decided to call and ask for some information. May 19 2009. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It seems others have had a good experience, but based on ours, we wouldn't rehire or recommend. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. Reviews are different than comments. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. 4.2 Pay & Benefits. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. Roofing, siding, and gutter services. Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. HomeAdvisor does not All was clean in the house. What to watch for when selecting replacement windows. The finished roof looks awesome! I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. More than advertised. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. looks like they were always there. The salesman was knowledgeable and helpful, someone that gave me the straight story. I am now refiling. So the roof did become your issue to address since it was done unsatisfactorily the first time. Excellent Job Installing the Windows Continue reading . Transferable warranty to next homeowners also a plus. They did a fantastic job. This equates to a 4.34 out of 5 star rating on average. Was professional and super fast and efficient. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. Working at Rite Window: 5 Reviews Review this company. Enter a zip code and get matched to businesses near you. The crew was fantastic, fast, and very professional. Good installation team. I had a good experience. I am very pleased with the windows and the job these guys did. 12 Double Hung Windows with screens 1 Sliding Glass Door with sliding screen 1 Front Storm Door with Sliding Screen. Installers of new windows, doors and glass block. The 3 man crew were true professionals and gentleman. First Parish parsonage, Kingston Continue reading . Inside, dust was everywhere as well as bits and pieces that required vacuuming. The service was very good. The price was very reasonable for an excellent product. We had 6 windows replaced and everything went smoothly from the time he came to show us the windows, to measuring, and installation. Very happy with the job. Bay & Bow Window Installation & Replacement, Casement Window Installation & Replacement, Double Hung Window Installation & Replacement, Picture Window Installation & Replacement, Sliding Glass Door Installation & Replacement, Sliding Window Installation & Replacement, Christina W. said: First off, Paulo was very responsive, polite and efficient. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. Previous windows had major condensation problem to the point of freezing. Thanks so much! He had no regard for what he tried to show him , just walked away and started barking orders at the other two crew members who had to work with him . Search the Chamber Directory of over 30 Million Businesses Nationwide! I would not hesitate to recommend RiteWindow as a business. Who's crazy enough to start this website? We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. BUILT-RITE WINDOW CORP accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available. Call or click for your FREE estimate today! I would highly recommend them and have already! Fast they know what they are doing . The experience was a good one and I really like the way my new windows look. Darlene. Several weeks later the windows were installed. This worker was so unprofessional and his attitude was uncalled for. Related: Champion Windows Coastal Windows NEWPRO Paradigm Windows Renewal by Andersen Rite Window United Home Experts Window Nation Window World, Your email address will not be published.
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